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Table 2 Behaviour types and interventions

From: Intelligent intervention by conversational agent through chatlog analysis

Behaviour Description Intervention Number / Description
Tryer Attempts to use proper conversation but CA does not match most input 1 CA apologizes and suggests topics based on learner’s area of interest (Freud’s life or theories)
Keyworder Does not attempt to converse. Enters single words or short phrases 2 Suggests conversational phrases to advance further into topics (“Tell me more about…”)
Morer Advances through topics by repeating the same “more” type word (“ok”, “more”, “go on”) 3 Reminds learner they can branch to other topics (“Tell me about”) or come back to a topic (“Tell me more about…”)