Table 2 Data analysis framework

1. The nature of the programmes

 1.1 Medical/ Nursing

 1.2 Number of staff, students, and administrators in the programme

2. Baseline situation

 2.1 How teaching was done before the lockdown

3. Awareness of the need for change

 3.1 How National and University policy brought about an awareness on the part of stakeholders that they had to change the way they work

4. Desire to participate in change

 4.1 How stakeholders decided to play their part in managing the new reality

 4.2 How learning, teaching, and support actually changed

5. Knowledge and skills needed

 5.1 Stakeholders’ knowledge about and experience in using tools they had to use to manage the new reality

6. Ability to implement change

 6.1 The self-perceived ability of stakeholders to manage the new reality

7. Reinforcement to sustain change

 7.1 Resources available to stakeholders to work in the new reality

 7.2 Factors supporting and sustaining the change to working in the new reality

 7.3 Factors hindering the change to working in the new reality