Gamifying informal learning activities using interactive displays: an empirical investigation of students’ learning and engagement
© The Author(s). 2017
Received: 26 September 2016
Accepted: 11 May 2017
Published: 30 May 2017
Interactive displays (IDs) are increasingly employed in informal learning environments, where they are seen as a medium for enhancing students’ creativity, and engagement. Due to the larger space they provide and thus the larger interaction area, they allow for group-work, working in parallel, co-creating artifacts or co-experiencing the interaction in a playful manner. In particular, gaming activities in IDs enhance students’ mental exercise and fantasy and promote students engagement through rewards and collaboration. However, despite the increased prevalence of interactive displays and gamification, we know very little about how designers and instructors can gamify their learning activities by taking advantage of the IDs. In this paper, a framework for developing gamified activities for interactive displays is presented. For the empirical evaluation, pre-post attitudinal surveys and cognitive tests along with photos and observations were recorded and used. The contribution of this article is twofold: 1) an adaptable framework for developing gamified activities on interactive displays (GAID), and 2) the results of a field study where students have been engaged with an interactive display application during an extracurricular activity. By incorporating GAID to a traditional informal learning activity, it is found that students’ knowledge acquisition, satisfaction, enjoyment and intention to participate on similar events in the future are significantly improved.
KeywordsInteractive Displays Gamification Informal Learning Empirical Evaluation Knowledge Acquisition
With advances in interactive displays technology and increased levels of affordability in recent years, there has been a growing interest in exploring their use within educational contexts. Large interactive displays are now available through several vendors and many learning applications have emerged. Informal learning environments, like museums, science centers and aquariums, have received particular attention from the education research community, as supporting social interaction and collaboration is highly related with learning and engagement in informal environments (Giannakos et al., 2014). Several studies have established that interactive displays have the potential to engage students in meaningful collaborative learning, especially during an informal learning visit (Antle et al., 2011; Rick & Rogers, 2008).
Using the various affordances of interactive displays via gameful applications opens new avenues for enhancing students’ mental exercise, fantasy, creativity, and communication; however, gamifying a “traditional” informal learning activity (e.g. museum visit) by exploiting interactive displays affordances, entails numerous design and development challenges (Cassell 2001; Giannakos et al., 2014; Klopfer et al., 2005). Notably, there is little evidence in the literature that clearly explains models allowing designers, developers and educators to create and put into practice engaging and efficient gameful activities on interactive displays.
Based on these conditions, the opportunity to improve interactive display game enhanced learning within the context of informal learning in science centers and museums emerge. Hence, it is of great importance to investigate: How to design gamified learning activities by exploiting interactive displays capabilities in an efficient and low cost and effort manner.
Presenting a framework for developing gamified activities on interactive displays (GAID),
Empirically investigating the added value in students’ learning and engagement of interactive displays for museum informal learning.
There is growing interest in investigating the use of interactive displays in different domains, due to their decreasing cost and increasing commodity/availability. Interactive displays have been used for gaming and entertainment (Tse et al., 2011) and support informal learning activities (Klopfer et al., 2005). However, little evidence exists on how to create and put into practice engaging and efficient playful activities on interactive displays. Most studies are focused mainly on how to motivate and engage users while working on an interactive display (e.g. Haesler et al., 2016). However, there are limited resources regarding empirically tested frameworks or models.
Weitze et al. (2012) proposed a concept model for designing engaging and motivating games for learning: the Smiley-model. By conceptualizing the learning design (e.g. prerequisites for learning setting, learning goals, content) researchers produce a frame that includes the essential game elements (e.g. goal, action space, rules, feedback). Through the use of motivation factors (e.g. curiosity, competence and social relations), they propose that children will reach the serious, respectable, and core design value: fun in the educational game (Weitze et al., 2012). Increasing children’s intrinsic motivation while learning seems to be an important factor. Despite the fact that Smiley-model was developed based on traditional theories (like participatory design, prototype development etc.), it is mainly considered as a theoretical model. Researchers claim that their model may be used as an inspiration for the design of other learning games. Other gamified systems have been focused on keeping users engaged while learning new techniques and tools (Dichev et al., 2014). Songer and Miyata (2014) propose a model for the design and mostly the evaluation of playful experiences in systems of learning that is based on behavioral psychology, anthropology and game studies. Their Playful affordances model propose having game-like experiences as ultimate design goals. They also propose that the best qualities of game design will need to utilize more than just game mechanics, namely elements that afford the autotelic experience of play. There have also been studies like Knaving and Björk (2013) that propose design suggestions for a good gamification experience. Although a reliable evaluation of such systems or concept models has yet to be performed, the early results are encouraging (Kim et al., 2015). For example, Mildner et al. (2015) conducted a user study to investigate which game characteristics can improve user’s motivation and learning success on an interactive quiz game. However, in this study we highlight the need for a more tangible and structured framework for gamified activities for interactive displays that needs to be evaluated.
One of the first studies on multi-touch technology applied to education was “Read-it”, a game-based application, designed to support the development of reading skills in children aged 5–7 years old (Sluis et al., 2004). The results of the pilot experiment showed that children enjoyed playing the game and that the technology was not an obstacle to learning.
In another noticeable study, Piper and Hollan (2009) compare learning through multi-touch technology to learning using a paper, a pencil and a desktop in a neuro-science class of 20 students at the University of California (Piper & Hollan, 2009). They found that students studying on the multi-touch were able to overcome problems on their own and repeated activities more often. In addition, greater playfulness and enjoyment were noticed while students were working in the multi-touch display.
In a more recent study, Ardito et al. (2013) proposed a new educational format, inspired by the Discovery Learning Technique. Researchers integrate educational games, designed to be played on large multi-touch displays, with other types of formal and informal learning. Ardito et al., (2013) showed that their proposed educational format is effective and that games on these novel multi-touch systems engage pupils very much, stimulate their collaboration and help consolidating knowledge. According to the study of Hwang et al., (2015) larger multi-touch surfaces found to be more beneficial to students’ learning due to the fact that students can more easily collaborate and practice their problem-solving skills.
There have been some quantitative studies in the literature investigating the use of interactive surfaces either in labs (Buisine et al., 2012) or in museums. Horn et al. (2012) describe visitor interaction with an interactive tabletop exhibit in a natural history museum. They analysed conversations between participants and quantified holding times of recruited and non-recruited groups around the interactive game-based exhibit. They show that visitors were engaged for prolonged periods of time. Along the same lines Hinrichs et al. (2011) investigate how visitors interact with a large interactive table exhibit using multi-touch gestures. Researchers quantify occurrences of various multi-touch gestures around the interactive museum exhibit. In Horn et al. (2012), the concept of Active Prolonged Engagement is discussed. Researchers’ goal is “to shift the role of the museum visitor from that of recipient of instructions and explanation to that of participant”. Although they have managed to engage the visitors in focused, on-topic interaction with the exhibit for longer periods of time, they have not conducted research on the learning outcomes.
In Zaharias et al. (2013) empirical study, researchers assessed the learning performance and user experience between a group that followed the traditional learning procedure in a Museum and a group in which students interacted with a multi-touch application dedicated to the Museum. Although their results show non-statistically significant differences in the learning performance, the second group reported its perceived experience to be at significantly higher levels.
While previous studies have assessed engagement and learning with multi-touch technology, the great majority concentrate on qualitative analyses (Hinrichs & Carpendale, 2011; Horn et al., 2012). Quantitative analyses of engagement and learning are less common, particularly for studies that have been conducted outside of laboratory or controlled settings (Horn et al., 2012).
Our aim, in contrast, is to add to this body of research by quantifying students’ engagement and learning in a real-settings environment. In particular, this research is intended to shed light in the area of how interactive display games could be designed to engage students with the content during an informal learning activity. We present a framework for interactive display gamified learning applications, and then put this framework into practice. In particular, in order to validate our framework, we conducted a field study, collected empirical data and provide insights that enable scholars and educators to efficiently design and use interactive display games to support informal learning activities.
Gamifying activities for interactive displays
Gamifying for learning
Gamification is defined as “the use of game design elements in non-game contexts” aiming to increase engagement and motivation (Detering et al., 2011). The term Gamification is young, however there has been a lot of interest in both academia as well as commercial applications (Detering et al., 2011; Dominguez et al., 2013). Gamification has been used more and more to increase both user activity and retention in the fields of interaction design and digital marketing (Detering et al., 2011). It has been applied in many different fields, like finance, health, education, and entertainment media to mention few (Detering et al., 2011, p.9). According to the literature review of Hamari et al., (2014), gamification is becoming a more popular subject for academic inquiry and industry and thus, empirical results on the effectiveness of gamification are in great demand.
The area of education has received particular attention from both researchers and industry as a field to apply game concepts (Giannakos et al., 2014; Horn et al., 2012; Klopfer et al., 2005). Its motivational nature and its potential for increasing engagement are thought to have positive effects on students (Detering et al., 2011). Gamification offers concrete advantages that could be useful in a learning context: immediate feedback and reflection, competition, collaboration or self-study. According to Hamari et al.’s literature review (2014), the context of most studies on gamification is about education or learning; more importantly, all studies in this context consider the learning outcomes of gamification as mostly positive, for example, in terms of increased motivation and engagement in the learning tasks as well as enjoyment over them. On the other hand, there are certain risks in terms of content and assessments, as well as focusing on measurable results and losing important cognitive and affective aspects of learning (Dominguez et al., 2013). Hence, despite recent attention on gamification for learning, some researches claim that there is limited evidence that gamified applications designed for learning are successful (e.g., see Linehan et al., 2011) and others’ studies point out the negative outcomes, which need to be paid attention to, such as the effects of increased competition, task evaluation difficulties and design features (Hamari et al., 2014).
Proposed framework for interactive displays
The proposed model intents to serve as a base for the design and the development of different applications; therefore, it is important that the instructions, as well as the implementation, are kept easy to follow as well as easy to modify. Features beyond the absolute core should be optional, as all features may not be interesting or suited for all variations of the application. Hence, it makes sense to keep different stages and features at a different module. By moving them into their own module, it is easy for an application to add or remove features as they gain or lose relevancy. Keeping features in separate modules has the added benefit of making them easy to maintain and modify. In addition, instructors are able to give more attention and thus extend some specific modules depending on what is their main learning aim.
The main idea is to provide a simple way to increase students’ engagement with the exhibited artifacts (e.g., in a museum). The model does not aim to provide sophisticated approaches for reaching high demanding exhibits and/or students, but focuses on providing a “disruptive” low cost and low effort solution for a regular exhibition and artifacts, within a regular informal learning activity.
The instructional approaches of the proposed framework stages
Framework implementation approaches
1. Exploration stage
Navigate through / explore the artifacts
Gather more information (Internet / Local database)
2. Application stage
Short quiz game while interacting with the artifact
Play / Interact with co-player
Understand the properties of the artifact
3. Creation stage
Replicate / Create an abstract version of the artifact
The proposed framework was developed in order to be easily adapted by the instructor for the desired extracurricular activity. Concerning the hardware, all that is needed is an interactive display. An off-the-shelf low-cost multi-touch monitor can be a stable and obvious option. Regarding the software, all three stages of the proposed framework are easily modifiable without the need of complex coding. In general, the model can be easily adjusted to the desired curriculum by loading and modifying the pictures of the artifacts and the corresponding texts.
This framework was designed so as to give more autonomy to users. Users are able to set their own goals and make their own choices (especially in the first exporatory stage and third creative stage). That is the main idea behind “meaningful gamification”: helping the player to continue on their exploration of the desired context (Nicholson, 2015). Instead of considering gamification as a panacea for motivation, (Kim, 2015) propose that people’s autonomy should be respected in any attempt to engage them and influence their behavior. Furthermore, a thorough understanding of the target audience, the nature of the target activity, and the gamified learning content is needed. Otherwise, gamification of education can become exploitative (Rughinis, 2013). By letting the users explore, search and understand the context with the help of the interactive screen (first stage of the framework), they preserve their intrinsic motivation. The proposed framework supports different affordances for play. It gives the opportunity to users to present a playful behavior, explore the content, and makes interacting with the activity more effortless and fun (especially in the third creative stage); Hence, instead of taking an action out of extrinsic motivation by using an external reward gamification scheme that might abstract users, we propose a framework that promotes learning, and hopefully allow the user to find and develop intrinsic motivations related to the activity (Knaving et al. 2013). In addition, with this framework, we deal with another drawback of gamification: over-competitiveness. During the second stage of the framework users are free to select whether they will play as a team or against each other while in the overall framework team-play and mutual understanding is supported.
Methodology of the study
An initial empirical validation of the proposed framework took place within the context of an informal learning activity. The goal of this empirical validation is to provide the first data-based evidence regarding the effectiveness and acceptability of the proposed framework. The results should not be seen as a comparative evaluation of the proposed framework, but as an evaluation of the added value.
Research design and procedures
The research design of the study
Time 1 Measure
Time 2 Measure
This study consists of pre (O1) and post (O2) measurements of knowledge acquisition and six attitudinal factors.
The sample of participants in this study consisted of 16 students. Of the 16 participants, 4 were boys and 12 girls. All of the students who participated in the experiment were 15–18 years old, enrolled in the third grade of high school, and were following the same syllabus. The experiment took place during an informal learning activity.
The experimental setup was based on a robust 27” inch all-in projective capacitive monitor with 5 ms response time, which was placed vertically. Students interacted with the multi-touch screen in dyads while being seated in front of the device. The screen was connected via USB to a Windows 7 environment installed on a Mac mini hardware; the system was able to identify 10 simultaneous touch points and this number of touches was adequate for the purpose of our application. There was a camera just behind them capturing their interactions.
The factors used in the survey
# of items/questions
The degree to which a person positively feels with the activity
Lin et al. (2005)
Intention to Participate
The degree of students’ Intention to participate in a similar activity
The degree to which an individual believes that attending the respective activity is easy for him/her
The degree to which the activity is perceived to be personally enjoyable.
Venkatesh et al. (2002)
The degree to which an individual believes that attending the respective activity is useful for him/her.
Refers to people's perceptions of their ability to perform a given behavior (e.g. participate and finish a particular activity).
In order to identify any potential shift in students’ learning performance and engagement during the activity, we used t-tests between the pre- and the post-results of the cognitive test and the survey. Hence, we were able not only to capture students’ learning performance and engagement, but also to identify any gained value from their enrolment with the interactive display activity.
Summary of measurement scales
Intention to Participate (ItP)
Testing the effect of interactive displays activity of students learning performance
Testing the effect of interactive displays activity of students’ engagement
Intention to participate
The study reported in this paper was focused on two main issues: 1) investigating a model for developing gamified activities on interactive displays and 2) evaluating the effect of gamified interactive display technology as a means of consolidating knowledge and improving engagement.
A model for developing gamified activities on interactive displays
Most of the studies found in the literature are focused on the positive effects of an interactive display (such as a multi-touch screen) on users’ experience (Leftheriotis & Chorianopoulos, 2011), performance (Watson et al., 2013), engagement (Hornecker, 2008), or collaboration aspects (Higgins et al., 2012). There are many exploratory studies with multi-touch surfaces especially on a museum context (e.g. Horn et al., 2012, Hornecker, 2008). Studies like those mentioned give us insights and design principles concerning the development and design of interactive applications/games in an education context (e.g. Antle et al., 2011). However, apart from the general design guidelines or software/hardware frameworks that can be found in the literature (e.g. Ciocca et al., 2012; Dillenbourg & Evans, 2011) there is a lack of frameworks that would facilitate the educational purposes with the use of gamified activities on a multi-touch surface. Researchers, either have to develop new types of interactive applications (as in Horn et al., 2012) or make use of existing tasks (as in Rick & Rogers, 2008) embedding gamification aspects.
By introducing a customizable framework to develop gamified interactive display applications and support informal learning activities in exhibition-like environments, we focus on the value of the multi-touch technology and multi-user affordances as important means to support students’ interaction with the artifacts, experience and learning. Multi-touch displays are very promising in facilitating collaborative learning activities, as also indicated in the literature (Piper & Hollan, 2009). This is supported by the fact that, collaboration among students was the most important aspect observed during the field study. Students worked together, helping each other when they got into difficulties, suggesting solutions to problems emerging during the play, and exchanging information.
Adapting the framework to the context or the aims of the study
Researchers are able to adapt our framework into the context they are interested in, being focused more on the topics they want to investigate while practitioners have a tool that according to our empirical study works in favor of students’ satisfaction, enjoyment and intention to participate to similar activities.
During the application stage of the proposed framework, we let the students play first on the team mode and then on the versus mode. We wanted to see whether there would be different interaction strategies between these two modes. The way the students interact between each other on these two gameplay modes was indeed different. Based on our observations and video log files, during the versus mode, the gamification elements such as their total score and time had an underlying effect on the way they were working with the application. They were simply trying to “win” their opponent. This effect prolonged the time they needed in order to complete the quiz task: a) students were thinking twice about the options they had on the game so as to maximize their score, b) students were reluctant to answer and they were waiting for their opponent’s first move when they did not know the answer. In the team-mode, where the dyads were working together as a team, students were more communicative about the alternatives they had. However, users had lost partially their interest to respond fast and the “gaming” mood they had in the versus mode even though they could see their own total score and total time on the screen. In another study, Nicholson (2012) describes “meaningful gamification” as the one that focuses on introducing elements of play instead of elements of scoring. Based on a simple behaviour model by Fogg (2009) that is often used in game context (Hägglund, 2012), there are three required factors underlying the human behaviour: motivation, ability and trigger. Bearing in mind that the task was a simple quiz-task relevant to the original exhibition tour they had before, users should have been motivated and triggered. The competitive situation in versus mode motivated users to engage with the task while score points along with time not only triggered them to carry it out, but made users to feel good about doing it (Hägglund, 2012). According to what the students replied in the questionnaires, their intention to participate to similar activities in the future was high.
In the creation stage of the model, the aim is to let the students be expressive and creative. In this stage, we employed the well-known connect the dots game and adapted it making it a multi-touch game. In this study, we let the users draw artifacts that they were able to see during the original exhibition tour. Students were free to choose colours and paint/draw the artifacts according to their preference with different tools and different styles. Once again, this was a collaborative procedure and students had to cooperate, negotiate, use the affordances of the multi-touch device and finally construct “their own unique artifact” that would finally compare with other teams’ artifacts. In the case of an interactive surface, it is mostly the low-level implementation – the direct touch interaction technique – that augments user experience and thus making the users express their own creativity even if they do not have a large number of tools (Giannakos & Leftheriotis, 2015).
Evaluating the results of the field study
Regarding the effect of gamified interactive display technology as a means of consolidating knowledge and improving engagement, the field study demonstrated that students enjoyed the game and were actively engaged; they liked playing in groups or competing with each other. Students gave significantly more correct answers to the cognitive test performed after the interactive display game-play. Incorporating gamified interactive display applications in an informal learning activity are found to be very effective on supporting the learning process. The results show that students learn and react favorably towards the interactive surfaces in accordance to previous studies (e.g. Jackson et al., 2013). It seems that students feel more engaged and in flow while playing with the interactive surface, and thus the hedonic metrics are significantly improved as in previous studies (Leftheriotis et al., 2011). Despite the fact that the pragmatic metrics, such as control, usefulness and easiness are not significantly improved, all metrics show an increase even though most of the students did not have previous experience with this type of interaction. We believe that it might be easier and more natural for students to feel in control while working with the actual artifact instead of a visual replica, and since students had an actual visit with a botanologist in the field before the experiment, this might have influenced their decisions regarding pragmatic metrics. However, the enjoyment and flow they have been feeling while working with the gamified task, have significantly improved their intention to participate in similar activities in the future.
Based on the video recordings, children seem to enjoy interaction with the application while in the team mode. The gamification elements played an important role so as to make the application engaging. “What are the others’ score?” was a common question that was recorded in at least half of the teams participated. In fact, the players although playing as a team, they were still feeling competitive against the other teams score. In addition to score, time affected the game since users were trying to be as fast as possible without mistakenly answer a question. The sound of the right answer was a relief for them and they seemed to enjoy it. As it was expected, different teams employed different strategies. In general, students have been mutually discussing about their answer, however there was a small portion of teams in which there was a bold user that played a more important role, influencing their decision.
Despite the fact that, the influence of our implementation of the described model had a positive effect on users’ engagement (as the Fig. 6 also depicts), we want to emphasize that our findings are clearly preliminary with inevitable limitations. Due to the limitations of the extracurricular activity there was a relatively small sample size, the total number of the students was 16. In addition, most of the students were girls. With a small sample size there is less statistical power. Howerver, in most metrics the differences we found in pre and post surveys are significantly important. In addition, the presented results are in accordance with what we saw during the experiment, with the video recordings and the discussions we had with the students after the experimental task. In this study, we wanted to present data-based evidence regarding the effectiveness and acceptability of the proposed framework. Although the results of this study clearly present these trends, we encourage researchers to conduct further experiments with larger sample size and diverse applications so as to evaluate the proposed framework and present statistically solid results.
One other limitation is that, althought there are only two items in the Control factor, which makes it weak for statistical analysis, we decided to keep these results in this study. As for the internal validity of the empirical study, data are based on a self-reported method, log-files and assessments. Other in-depth methods such as semi-structured interviews could provide a complementary picture of the findings through data triangulation. As for external validity, the subjects were high school students, which may somewhat limit the generalizability of our results. Nevertheless, the insights drawn are not connected with the subjects’ background and can be generalized to other students.
Although a relatively new term, gamification practices are more and more embedded in many domains such as education, information studies, social media and application design or even health. However, as Seaborn et al. (2015) point out “little empirical work has sought to validate gamification as a meaningful concept and provide evidence of its effectiveness as a tool for motivating and engaging users in non-gaming contexts”. In addition, Hamari et al., (2014) claim that “gamification does work but…” the effects of gamification are greatly dependent on the context. In this study we showed that gamified applications in multi-touch displays are able to promote students’ learning and engagement, especially when these applications are integrated within an informal learning activity, such as a school trip, as well as traditional school lessons.
We presented an adaptable model that works as a general schema that might be instantiated specifically for different cases in a teaching environment for developing gamified activities for multi-touch devices and the results of a field study where students have been engaged with an interactive display application during an extracurricular activity. Based on this study, the developed framework that employs gamified characteristics on the three stages (exploration, application, creation) of the interactive display application produced improved results concerning students’ engagement metrics. By incorporating GAID to a traditional informal learning activity, we found that students’ knowledge acquisition, satisfaction, enjoyment and intention to participate on similar events in the future are significantly improved.
The early results of this study should not be seen as a rigorous evaluation of the proposed model, but as early insights and reflections rising from a particular case study as well as empirical evidence for the further development of the framework. Future work should be done to validate our proposed model in other contexts as well.
We would like to thank the participants of this study. We would also like to thank archaeologist Aleka Angeletaki and biologist Gavriella Papastefanou for their assistance in the experimental task.
IL wrote most of this paper. He developed the framework presented in this work and conducted the experimental task. MG contributed in structuring the theoretical framework and helped with the research design. LJ helped with the experimental task and valuable discussions. All authors read and approved the final manuscript.
The authors declare that they have no competing interests.
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